

Note: You can also select the email and click “Not spam” to report it to Trend Micro.

Decrease the Spam Email Filter Strength.Add the Weiss Ratings to the list of Approved Senders.To prevent this from occurring you can do either of the following: Occasionally, it may detect what you consider legitimate email as spam. The Anti-Spam Toolbar detects spam by looking for certain keywords in the email's subject or body. If you received an email message from Weiss Ratings that was incorrectly moved to the Spam Mail folder by the Anti-Spam Toolbar you can prevent this from occurring in the future. In the Allowed List window, click Apply and then OK.In the Add Email Address window, from the Address Type drop-down, select the address type.Under AntiSpam, next to Allowed List, click Configure.On the Filter tab, next to Allowed List, click Configure.If you do not find in the Blocked list, go to the next step.In the Blocked List window, select the item that you want to remove and then click Remove.Under AntiSpam, next to Blocked List, click Configure.


In the pop-up window that appears, click "Add to Contacts" icon in the top right corner of the popup. Hover over the person's name and email address at the top of the email.ģ. If you already tried listing our emails as "Not spam" and they are still being sent to your spam folder, you may need to add us as a contact on your Gmail email account:Ģ. Why is this message in spam? It is similar to messages that were identified as spam in the past.
